Shipping policy

We aim to dispatch all our orders the same day and we offer a range of services to get your goods to your door for the best possible price. Prices are calculated at the checkout stage when you fill in your address details.   

 How much does delivery cost? 

UK Mainland Small Parcel Up to 2 k.g  and 45 x 35 x 16 c.m in size - £2.95 

Standard Parcel over 2 k.g and over 45 x 35 x 16 c.m in size - £4.49 

Next Day Delivery on orders placed before 13.00 p.m - £5.95  

Next Day Delivery pre 13.00 p.m on orders placed before 13.00 p.m - £11.95 

Saturday delivery (available for orders placed on a Friday before 2.00 p.m) - £21.99 

The following postcodes are not classed as UK Mainland for delivery rates: AB36-38, AB55-56, BT, FK17 - FK21, GY, HS1-9, IM, IV, JE, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE 

Do you charge extra for oversized or heavy items? 

Surcharges may apply to oversized items such as large paper or canvases. You will be notified via email if this is the case  

Is delivery free? 

Free Delivery is available on orders over £45 and over to any UK Mainland address. Shipping cost calculated at checkout stage 

Do you offer next-day delivery? 

We do offer Next Day delivery. All orders placed before 13.00 p.m the same day will be dispatched to arrive the following day (not guaranteed).  

How long will my order take to arrive? 

All deliveries are dispatched the same day (up to 16:00 p.m apart from next day deliveries. Cut off time for these is 13.00 p.m). Most standard parcels take 1 to 3 working days to arrive depending on the courier. 

Next day deliveries arrive the following day (not guaranteed). Orders placed on Friday after 13.00 p.m or over the weekend will be dispatched Monday apart from Bank holidays when orders are dispatched on Tuesday 

Do you deliver to the Scottish Highlands and Islands? 

We do. All small and standard parcels that can be dispatched with Royal Mail remain the same price as UK Mainland packages.  

Small Parcel Up to 2 k.g  and 45 x 35 x 16 c.m in size - £2.95 

Standard Parcel under 10 k.g and 61 x 46 x 46 c.m in size - £4.49 

Free delivery over £45 for all parcels under 61 x 46 x 46 c.m in size 

When is an extra charge is applied for Scottish Highlands and Islands? 

Items that are over 10 k.g and larger than 61 x 46 x 46 c.m in size - £9.49 

Items that are over £45 - £7.49 

Items that are over £150 - FREE 

Next day delivery to Scottish Highlands and Islands is not guaranteed and can be unavailable to certain postcodes. Check out the Royal Mail website for more information. Royal Mail Tracked 24®│ Royal Mail Group Ltd 

Can I track my order? 

Yes. All items are sent via recorded delivery. You can track your delivery via the link we forward on to you when your order is completed.  

Can I choose a delivery date? 

Yes. Before you place your order please contact us via our Live Chat facility on our home page or email us at hello@perfectpapercompany and we can arrange a date for you. 

What happens if I'm not home when my order arrives? 

Your order will be left in a safe place or with a neighbour. A picture will be taken of your parcel so you can see this on your tracking information. 

What should I do if my order hasn't arrived? 

Please contact us via our live chat facility or email us at hello@perfectpapercompany.co.uk 

Can I change my delivery address after ordering? 

Depending on if your parcel has been dispatched or not. If it hasn't we can alter the delivery address for you. Please contact us via the same method as above. Once your parcel has been collected by the courier you can choose certain options: 

Royal Mail 

Evri